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Delivery Policy

Estimated dispatch within 24-48 hours and Estimated Delivery 2-14 days ***Please note there may be delays due to covid***

Some clothing and accessories are Made - To - Order and can take up to 5 days in production, this does not include delivery/shipping time. Most of our clothing and accessories are made from high quality fabrics and textiles sourced from European wholesalers. This ensures sustainable and ethical clothing manufacturing and high quality control and construction. If you are in need of an item urgently, we recommend you contact us prior to ordering.

*EXPRESS OPTIONS AVAILABLE UPON REQUEST AT ADDITIONAL COST. EMAIL US AT GENERAL@KORTNIPORTIA.COM*

STANDARD SHIPPING:

  • International: Up to 14 Days
  • National: Up to 10 Days

EXPRESS SHIPPING:

  • International : 5 - 8 Days
  • National : 3 - 5 Days

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number and link to our TRACK ORDER  page. You can check this at any time. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at General@kortniportia.com with your name and order number, and we will look into it for you. 

Please expect delays due to COVID 19. We appreciate your patience and thank-you for supporting small business.