Delivery Policy

***Current Estimated Delivery 14 days **

 

Most of our clothing and accessories are Made - To - Order (WE ARE NOT A FAST FASHION BRAND) and can take up to 5 -7 days in production, this does not include delivery/shipping time. This ensures sustainable and ethical clothing manufacturing and high quality control and construction while maintaining the best possible price for our customers.

If you are in need of an item urgently, we recommend you contact us prior to ordering. See our FAQ page for more details.

 

*EXPRESS OPTIONS AVAILABLE UPON REQUEST VIA DHL & FEDEX AT AN ADDITIONAL COST. EMAIL US AT GENERAL@KORTNIPORTIA.COM*

 

STANDARD SHIPPING:

• 14 - 20 Days

EXPRESS SHIPPING:

•  10 -12 Days (Depending on item)

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number and link to our TRACK ORDER  page. You can check this at any time. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at General@kortniportia.com with your name and order number, and we will look into it for you. 

Please expect delays due to COVID 19. We appreciate your patience and thank-you for supporting small business.