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Delivery Policy

All orders are processed within Estimated 2 Days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Some clothing is part of our exclusive Made - To - Order range and can take up to 5 days in production from our team in Australia. This ensures sustainable and ethical clothing manufacturing and high quality control.

STANDARD SHIPPING:

  • International: Up to 14 Days
  • National: Up to 10 Days

EXPRESS SHIPPING:

  • International : 5 - 8 Days
  • National : 3 - 5 Days

 

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number and link to our TRACK ORDER  page. You can check this at any time. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at General@kortniportia.com with your name and order number, and we will look into it for you. 

Please expect delays due to COVID 19. We appreciate your patience and thank-you for supporting small business.